This policy explains what personal information GIG — The Great Indian Garage ("GIG", "we", "us") collects when you visit this website or get in touch with us, how we use it, and the choices you have.
WHO WE ARE
Who We Are
GIG is an independent car service workshop at Plot No. 100, Survey 1007, VV Nagar, Kukatpally, Hyderabad, Telangana.
INFORMATION WE COLLECT
Information We Collect
What you share with us
When you contact us by WhatsApp, phone or email, or visit the workshop, you may share your name, phone number, email address, your car's make, model and registration number, a description of what your car needs, and your location if you ask us to arrange pickup and drop.
Job and billing records
When we service your car, we record the details of the job and its billing. We use third-party workshop management and billing software for this.
Technical information
Like most websites, our hosting provider may automatically log technical information such as your IP address, browser type and the pages requested, so the site can be delivered and kept secure.
This website has no booking or contact form, and we don't collect personal information through its pages.
HOW WE USE IT
How We Use Your Information
- To respond to your enquiries and arrange bookings, pickups and drops
- To inspect, diagnose, service and repair your car, and to bill you for the work
- To send service-related messages about your booking or job, and service reminders and membership communications where you've joined or asked for them
- To keep records that we're required to keep by law
- To keep our website secure and working properly
SHARING
Who We Share It With
- WhatsApp: If you contact us on WhatsApp, that conversation is also covered by WhatsApp's own terms and privacy policy.
- Service providers: We share information with the providers who help us run our business, such as hosting, analytics, and workshop management and billing software, only as needed for that purpose.
- Legal requirements: We may disclose information where the law requires it.
We don't sell your personal information.
COOKIES AND ANALYTICS
Cookies and Analytics
The platform that hosts this website provides basic usage analytics, such as visitor counts and which pages are viewed, to help us understand how the site is used. Beyond this, this website doesn't use advertising or third-party tracking tools.
RETENTION
How Long We Keep Information
We keep personal information for as long as we need it to provide our services, keep accurate business and tax records, meet legal obligations and resolve disputes.
SECURITY
Security
We take reasonable steps to protect the personal information we hold, but no method of storage or transmission is completely secure.
YOUR CHOICES
Your Choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it. To do any of these, get in touch through our Contact page.
CHILDREN
Children
Our services are for adults who own or look after vehicles, and this website isn't directed at children.
CHANGES
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
CONTACT US
Contact Us
GIG — The Great Indian Garage, Plot No. 100, Survey 1007, VV Nagar, Kukatpally, Hyderabad, Telangana.
Questions about this policy? Contact us. You can also read our Terms and Conditions.